Privacy Policy

Deck Sage respects your privacy.

This Privacy Policy explains how information is collected, used, retained, and deleted when you use the Deck Sage mobile application or public website.

Information We Collect

Depending on the features you use, Deck Sage may collect:

• Account information
• Username
• Email address
• Device information necessary to operate the application
• Deck and collection data you choose to store
• Store check-in information when participating in supported store features

How We Use Your Information

We use collected information to:

• Provide application features
• Synchronize your account across devices
• Improve application performance
• Respond to support requests
• Maintain account security

Data Sharing

Deck Sage does not sell your personal information.

Information is shared only when necessary to provide services or when required by law.

Service providers

Deck Sage uses service providers only for functions needed to operate and improve the app and website:

• Supabase provides account authentication, database, file storage, and secure server-side account operations.
• RevenueCat supports subscription entitlement and purchase-state management.
• Apple and Google process store subscriptions and maintain transaction records they control.
• Expo supports app delivery, updates, notifications, and related application services.
• OpenAI supports AI-assisted features when those features are used.

These providers handle information under their own service terms and retention practices. Deck Sage does not control a user's Apple ID, Google account, or Apple- and Google-controlled transaction records.

Account deletion

Signed-in users can start permanent account deletion in the app at:

Settings > Account & Subscription > Delete Account

The secure process requires the current password, the exact typed confirmation DELETE, and a recent authenticated session. Read the Deck Sage account-deletion information for complete instructions.

A Store Owner must transfer or close the store before deleting the account. Deletion is blocked until ownership is resolved, and no account data is deleted when that blocker is returned.

Information deleted with an account

Account deletion removes major categories including:

• Profile, account information, and username reservation
• Decks, saved card information, and bulk card collection
• Saved Deck Blueprint and Bulk Analysis reports
• Friend connections and direct social relationships
• Notification preferences, account notifications, and push-token associations
• Direct entitlement and account usage state
• Store memberships and account-specific store preferences
• Account-related local files, credentials, caches, and synced device state after deletion succeeds

A former email address and username may be used to register again. A new registration creates a new account and does not restore deleted data.

Anonymous and provider-controlled retention

Limited shared or operational records may remain without identifying account information. Shared Connected Play history may remain for other participants with the deleted participant shown as Deleted Player.

Anonymous store accounting or rewards records, entitlement reconciliation events, aggregated analytics, anti-abuse signals, and audit records may remain when operationally necessary. Direct identifying account information is removed from retained records covered by the deletion process.

Temporary, de-identified deletion-job records are generally eligible for purge within 30 days. A job requiring operational attention may remain until it can be safely resolved. Provider backups and infrastructure logs age out under each provider's configured retention schedule.

Subscriptions and transaction records

Deleting a Deck Sage account does not cancel an Apple App Store or Google Play subscription. Users must manage or cancel store subscriptions separately. Apple- and Google-controlled transaction records are not deleted by Deck Sage.

Support-assisted deletion

If you cannot access the app, visit Deck Sage Support or email support@deck-sage.com. Deck Sage verifies account ownership before processing deletion. Knowledge or control of an email address alone is not sufficient proof.

Do not send passwords, authentication tokens, one-time codes, receipts, or sensitive credentials by email. Sending an email or support request is not completed deletion. After successful verification, Support uses the same secure deletion process.

Data Security

We take reasonable measures to protect your information using industry-standard security practices.

Children's Privacy

Deck Sage is not intended for children under 13 years of age.

Changes

This Privacy Policy may be updated periodically.

Any changes will be reflected on this page.

Contact

Questions regarding privacy may be sent to:

support@deck-sage.com