Delete your Deck Sage account

Delete your account in the Deck Sage app

When you can access the app, use the secure in-app deletion process:

Settings > Account & Subscription > Delete Account

Review the deletion information, enter your current password, type DELETE exactly, and choose Permanently Delete Account. The process requires a recent authenticated session.

Visiting this page or contacting Support does not delete your account.

What is deleted

Deleting your Deck Sage account removes:

• Your Deck Sage profile and account information
• Your username reservation
• Your decks and saved card information
• Your bulk card collection and saved Deck Blueprint or Bulk Analysis reports
• Your friend connections and direct social relationships
• Your notification preferences, account notifications, and push token associations
• Your direct entitlement and account usage state
• Your store memberships and account-specific store preferences
• Account-related local files, credentials, cached data, and synced device state after deletion succeeds

What may remain in anonymous form

Limited shared or operational records may remain without identifying account information:

• Shared Connected Play history may remain for other participants, with you shown as Deleted Player.
• Anonymous store accounting or rewards records, entitlement reconciliation events, aggregated analytics, and anti-abuse or audit records may remain when operationally necessary.
• Temporary, de-identified deletion-job records are generally eligible for purge within 30 days. A job requiring operational attention may remain until it can be safely resolved.
• Provider backups and infrastructure logs age out under each provider's configured retention schedule.

Direct identifying account information is removed from retained records covered by the deletion process. Your former email address and username may be used to register again, but a new registration creates a new account and does not restore deleted data.

Subscriptions are separate

Manage or cancel your store subscription separately. In Deck Sage, go to:

Settings > Account & Subscription > Manage or Cancel Subscription

You may also use Apple's Manage Subscriptions page or Google Play's Manage Subscriptions page. Canceling renewal normally allows paid access through the current billing period.

Store Owner accounts

A Deck Sage Store Owner must transfer or close the store before deleting the account. Account deletion is blocked until store ownership is resolved, and no account data is deleted when the Store Owner blocker is returned.

Contact Deck Sage Support if you need help resolving store ownership.

If you cannot access the app

Visit the Deck Sage Support page or email support@deck-sage.com to request account-deletion assistance.

Deck Sage verifies account ownership before processing deletion. Possession or knowledge of an email address alone is not enough. Support may request non-sensitive information reasonably connected to the account.

Sending an email or support request is not completed deletion. After successful verification, Support uses the same secure deletion process.

Privacy and contact information

Read the Deck Sage Privacy Policy and Deck Sage Terms of Use. For help, visit Deck Sage Support or email support@deck-sage.com.